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KİSMET TASARIM TAKI VE MÜCEVHERAT SANAYİ TİCARET A.Ş. (“Kismet By Milka”); obtains your personal data when you shop from our stores or our website this regard, Kismet by Milka bears the title “data controller” in accordance with the Turkish Law on Protection of Personal Data No: 6698 (the “LPPD”) and we hereby present this Information Notice as per Article 10 of the LPPD.

1.Data Controller

Title Kismet Tasarım Takı ve Mücevherat San. ve Tic. A.Ş.

Esentepe, Matbuat Sk. No:10, 34394 Şişli/İstanbul


0212 265 30 32

Mersis No 



2.Purposes of Personal Data Processing

Your personal data collected during shopping via our website, client data card etc. is only processed in the presence of your explicit consent or in the presence of conditions of lawfulness stated in the Article 5/2 of the LPPD:

Your personal data may be processed for purposes stated below;

  • In order to fulfill legal obligations within the scope of all national and international legislation, especially the Law on the Regulation of Electronic Commerce and its secondary regulations and to evaluate and resolve demands and complaints coming from you as it is expressly foreseen under legislationand necessary for compliance with a legal obligation which the data controller is subject towithin the scope of article 5/2 of the LPPD.

  • In order for our business units to carry out necessary actions including statistics to benefit you from products and services offered without revealing your identity, to realize copy / backup actions in order to prevent data loss and to provide security via CCTV in Kismet By Milka locations as is necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmedwithin the scope of article 5/2 of the LPPD.

  • In order to activate your membership at our website, to fulfill the services you buy from Kismet By Milka (collecting the price of the product via credit card, mail order form etc., issuing invoices/receipts, sending products via cargo, performing after-sale activities such as repair etc.), to send notifications (renewal, termination and etc.) regarding Kismet By Milka website memberships, to notify changes and innovations that may occur in membership and/or refund policies asit is necessary to process the personal data of parties of a contract, provided that the processing is directly related to the execution or performance of the contractwithin the scope of article 5/2 of the LPPD.

  • In order to have more effective communication including sending notifications regarding special days such as Kısmet By Milka activities and birthday celebrations, collections and discounts and/or transfer of personal data to abroad through software and systems which the Company uses provided that you give your explicit consentwithin the scope of article 5/1 of the LPPD.

  • In order to determine your health condition and convenience to procedures psychologically and physically for having your ears pierced at Kısmet By Milka stores provided that you give your explicit consentwithin the scope of article 5/1 of the LPPD.

3.To Whom and For What Purposes the Personal Data may be Transferred

Your collected personal data may be transferred for the abovementioned purposes; to Kısmet Kreatif Kuyumculuk Sanayi Ve Ticaret Limited Şirketi which is an affiliate of Kismet By Milka, contracted cargo and customs companies located in Turkey or in abroad, softwares whom servers are located in abroad and distributors with whom we use common customer management systems, banks and electronic payment companies, firms providing legal and financial consultancy, business partners that we work together in order to send gifts to our clients from time to time, Kısmet By Milka’s contracted intermediary service provider companies for located in Turkey or in abroad, legally authorized public institutions and legal authorities when necessary.

4.Methods and Legal Grounds for the Collection of Personal Data

Your personal data, processed with purposes mentioned and legal grounds above, are collected when you register for membership at our website, during your online shopping by being a member or without being a member, during your shopping at our stores via client data cards, repair forms, piercing forms, in case we get in contact through any communication channels or via CCTV through any and all verbal, written and electronic means.

5.Rights of the Data Subject

We would like to indicate that you have the following rights as the data subject:

  • To learn whether or not your personal data is being processed,

  • If your personal data is being processed, to demand information with this regard,

  • To learn purposes of the processing and whether the personal data is used in line with such purposes,

  • To know the recipients to whom the personal data have been or will be disclosed both domestically and in abroad,

  • To request from the controller rectification of personal data if the personal data have been processed in an incomplete and wrong manner,

  • To request deletion or destruction of personal data if the grounds permitting the processing of personal data do no longer exist within the scope of Article 7 of the LPPD,

  • To request the notification of third parties whom the personal data are transferred to regarding the rectification if the personal data have been processed in an incomplete or wrong manner or the deletion or destruction of personal data in accordance with Article 7 of the LPPD,

  • To object to any adverse result that occurs exclusively from analyzing the processed personal data via automatic systems,

  • To claim compensation if any damage is incurred due to unlawful processing of personal data.

In case you wish to exercise one of the rights explained above granted under Article 11 of the LPPD, you may apply to us in writing through the application form in the link [●] by transmitting the form as indicated below:

  • Coming to the Company’s address Matbuat Sk. No:10 Esentepe 34394 Şişli/İstanbul in person,

  • Sending to the Company’s address at Matbuat Sk. No:10 Esentepe 34394 Şişli/İstanbul via public notary or certified mail, or

  • Sending an e-mail to the Company’s registered e-mail address with secure electronic signature, mobile signature or by using the registered e-mail address which has already been notified by the data subject and recorded in the Company system.

Your applications delivered to our Company through the abovementioned methods in accordance with Article 13 sub-section 2 of the LPPD, shall be answered within 30 (thirty) days upon receipt by our Company. Our reply shall be sent either in writing or through electronic means. We would like to state that, in case our reply requires additional costs, the fee in the price list may be charged at the amount to be determined by the Board of Protection of Personal Data.

In addition, you may always state the changes and/or updates regarding your personal data by sending an e-mail to or coming to the Company’s address Matbuat Sk. No:10 Esentepe 34394 Şişli/İstanbul in person.