You may return or exchange your Kismet By Milka creation within 30 days of delivery in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to it. Kismet By Milka will not accept any returns if the product shows signs of wear, has been used, or has been altered from its original condition in any way. Unfortunately we aren’t able to accept returns or exchanges when it comes to rings. Each ring is uniquely crafted according to your ring size. The same policy applies to custom designs that are crafted in yellow&white gold upon special request.